Terms of Service
These Terms of Service ("Terms") govern your use of the Saffra Scripts website and services (the "Service"). By using the Service, you agree to these Terms.
1. Who we are
Saffra Scripts is a trading name of Harrison Keen, an Australian sole trader (ABN 65 835 915 031). In these Terms, "we", "us", and "our" refer to Saffra Scripts. You can contact us at hello@saffrascripts.com.
2. What Saffra Scripts is
Saffra Scripts is an AI-assisted script generation service. You purchase credits and spend them on script generation jobs. Different output lengths and quality tiers consume different amounts of credits.
3. Eligibility and account
You must be at least 18 years old to use the Service. You agree to provide accurate account information and to keep your login credentials secure. You are responsible for all activity that occurs under your account.
4. Credits and pricing
- Credits never expire while your account remains active.
- Tier costs and credit-pack prices may change. Changes apply only to purchases made after the change takes effect; credits already in your balance retain their value.
- Credits are not money. They cannot be transferred between accounts, exchanged for cash, or redeemed for any value other than use of the Service.
5. AI-generated content
Scripts and other output produced by the Service are generated by large language models. We make no warranty as to the quality, originality, uniqueness, accuracy, or fitness for any specific purpose of generated output. You are solely responsible for reviewing, editing, and validating any output before using it for any purpose, including but not limited to commercial production, publication, or submission.
Generated output may coincidentally resemble existing copyrighted works. We make no representation that output is free of third-party intellectual property claims, and we provide no IP clearance for any output.
6. Ownership of generated scripts
As between you and us, you own the script output that the Service generates from your prompts, subject to the AI-content disclaimers in Section 5 above. You grant us a limited, non-exclusive licence to store, process, and transmit your inputs and outputs to the extent necessary to deliver, maintain, and improve the Service.
7. Acceptable use
You agree not to use the Service to:
- generate content that is illegal under any applicable law;
- generate sexual content involving minors, in any form;
- harass, threaten, defame, or impersonate any person;
- scrape, reverse-engineer, or attempt to extract the underlying models or prompts of the Service;
- circumvent rate limits, credit caps, or access controls.
We may suspend or terminate accounts that breach this section, with or without notice.
8. Refunds and cancellations
All credit purchases are final and non-refundable, including unused credits.
This does not exclude or limit your rights under the Australian Consumer Law. You remain entitled to a refund where the Service is not as described, where there is a major failure in the Service, or where any other non-excludable consumer guarantee is not met.
You may stop using the Service at any time. Closing your account does not entitle you to a refund of unused credits.
9. Enterprise
Enterprise is not a self-serve purchase. The "Enterprise" card on our pricing page is a contact link only. Enterprise pricing is negotiated directly with us by email at hello@saffrascripts.com, and any Enterprise customer is invoiced separately under bespoke terms. Enterprise purchases are not sold or processed through Lemon Squeezy.
10. Service availability
The Service is provided on a best-effort basis. We do not guarantee uptime, performance, or continuous availability. We may change, suspend, or discontinue any feature at any time. We will give reasonable notice of material changes where practicable.
11. Limitation of liability
To the maximum extent permitted by law, our aggregate liability to you arising out of or in connection with the Service or these Terms is limited to the total amount you paid us in the six (6) months immediately preceding the event giving rise to the claim. We are not liable for any indirect, incidental, consequential, special, or punitive damages.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.
12. Termination
We may suspend or terminate your account for breach of these Terms. You may stop using the Service at any time by closing your account. Sections 5, 6, 8, 11, and 14 survive termination.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email to the address on your account or by an on-site notice. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of Australia. The courts of Australia have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.